Protecting your personal data is important to us. We treat your data confidentially and in accordance with applicable data protection regulations, in particular the GDPR, the German Federal Data Protection Act (BDSG), and the TDDDG (German Telecommunications and Digital Services Data Protection Act).
Please note: Complete protection of data against third-party access is technically not possible.
Data Controller
The controller responsible for data processing under the GDPR is:
Schrankhelden GmbH
Sven Koch & Christian Braner
Plauener Straße 32
90513 Zirndorf
Phone: +49 800 0010403
Email: service@dieschrankhelden.de
Access Data / Server Log Files
When you access our website, our system automatically collects the following data:
– Browser type and version
– Operating system
– Internet service provider
– IP address
– Date and time of access
– Referrer URL (previously visited website)
– Pages visited on our site
This data is stored temporarily in so-called log files and is not linked to specific individuals. The processing is based on Art. 6 (1) lit. f GDPR (legitimate interest in secure and stable website operation). Data is deleted as soon as it is no longer needed, typically at the end of your session.
Appointment Request Form
We collect the following personal data:
– Name
– Email address
– Address
– Phone number
This information is used to coordinate and schedule appointments. The data is stored for the duration of this purpose. Legal basis: Art. 6 (1) lit. a GDPR (consent).
Contact Form
Collected data:
– Name
– Email address
– Phone number
Used to respond to customer inquiries. Legal basis: Art. 6 (1) lit. a GDPR. Stored internally for the duration of the communication purpose.
Newsletter Signup
Collected data:
– Name
– Email address
Used for sending newsletters. Legal basis: Art. 6 (1) lit. a GDPR. Stored for the duration of the subscription. You can withdraw your consent at any time.
Order Form
Collected data:
– Name
– Email address
– Address
– Phone number
Used for order processing and delivery. Legal basis: Art. 6 (1) lit. b GDPR. Stored for the duration of the order process and in accordance with legal retention obligations.
Google Analytics
The website “dieschrankhelden.de” uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies,” which are text files stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.
Your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator.
According to Google, the IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.
The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. f) GDPR; if active consent is provided, the legal basis is Art. 6 para. 1 lit. a) GDPR.
More info: https://policies.google.com/privacy
Google-Re/Marketing-Services (Google Ads)
We use the marketing and remarketing services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) for marketing and optimization purposes, in order to display ads that are relevant to you and to improve the reporting on the performance of our campaigns.
The Google marketing services allow us to display advertisements for and on our website in a more targeted manner, so that users are only shown ads that potentially correspond to their interests. So-called tags are integrated into the website, which enable an individual cookie to be stored on the user’s device. Through this technology, the user’s most recently visited websites, content the user has shown interest in, previously clicked offers, technical information about the browser and operating system, referring websites, and visit times are analyzed. The user’s IP address is also recorded. The IP address is not merged with user data from other Google services.
The information collected about users by the Google marketing services is transmitted to Google and stored on Google’s servers in the USA.
Among the Google marketing services we use is the online advertising program “Google Ads.” In the case of Google Ads, each Ads customer receives a different “conversion cookie.” Cookies can therefore not be tracked across the websites of Ads customers. The information collected using the cookie is used to generate conversion statistics for Ads customers who have opted in to conversion tracking.
Ads customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can personally identify users. The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. a) GDPR.
You can revoke your consent to the collection and storage of data at any time with effect for the future.
Google Maps
This website uses Google Maps, a service provided by Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to display interactive maps. Google may collect information (including personal data such as your IP address, browser and operating system used, date, time, and referrer URL) and process this information. It cannot be ruled out that Google may also transmit this information to a server in a third country.
The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. a) GDPR. It is our legitimate interest to make our website user-friendly and to make it as easy as possible for you to find your way to us.
Google Fonts
This website uses Google Web Fonts, a service provided by Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
By integrating Google Web Fonts, Google collects your IP address and processes it. It cannot be ruled out that information may be transmitted to a Google server, possibly in the USA or other third countries, and stored there.
We ourselves do not collect any data in connection with the use of the Google Web Fonts service.
By using Google Web Fonts, we pursue the purpose of displaying uniform fonts on the user’s device.
The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. f) GDPR; if active consent is provided, Art. 6 para. 1 lit. a) GDPR applies. Our legitimate interest lies in the significant benefit of a uniform presentation of fonts. This allows us to reduce design effort compared to having to respond to the font standards of various operating systems or browsers with custom-designed websites. Further information can be found in Google’s privacy policy at https://policies.google.com/privacy.
Facebook Plug-In
The Facebook plug-in is provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. When you visit this website, a connection to Facebook’s servers is established via the plug-in. In doing so, Facebook receives your IP address and the information that you have visited this website. If you are logged into your Facebook account at the time and click a “Like” button, you can link the content of our pages to your Facebook profile. Facebook can then associate the visit to our site with your user account.
The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. f) GDPR; if active consent is provided, Art. 6 para. 1 lit. a) GDPR applies.
Further information can be found at http://developers.facebook.com/docs/plugins.
YouTube Plug-In
YouTube is part of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you click on an embedded video on this website, your IP address is transmitted to YouTube. If you are logged into YouTube at that time, this information will also be associated with your user account.
The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. a) GDPR. Further information can be found at www.google.de/intl/de/policies/privacy/.
Instagram Plug-In
The Instagram plug-in is part of Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to our pages with your user account. The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. a) GDPR. Further information can be found at http://instagram.com/about/legal/privacy/.
Calendly
On our website, you have the option to schedule appointments with us. For booking appointments, we use the tool “Calendly.” The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter referred to as “Calendly”). For the purpose of scheduling, you enter the requested information and your preferred date and time into the form provided. The data you enter is used for planning, conducting, and, if necessary, following up on the appointment. The appointment data is stored on Calendly’s servers on our behalf. You can view Calendly’s privacy policy here: https://calendly.com/de/pages/privacy.
The data you provide will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in offering the simplest possible appointment scheduling process for interested parties and customers. Where appropriate consent has been obtained, processing is based exclusively on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
The transfer of data to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://calendly.com/pages/dpa.
Hotjar
Hotjar is a service provided by Hotjar Limited, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta. Using cookies, information about the behavior of website users and about their end devices is collected. This includes the IP address, screen size, device type, information about the browser used, location, and language. Hotjar stores this information in a pseudonymized user profile. The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. f) GDPR; if active consent is provided, Art. 6 para. 1 lit. a) GDPR applies.
Further information can be found at https://www.hotjar.com/legal/policies/privacy.
Google AdSense
This website uses Google AdSense. This is a service provided by Google Inc. for integrating advertisements. For this purpose, the browser you are using must connect to Google’s servers. Through this connection, Google becomes aware that our website was accessed via your IP address.
The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. f) GDPR; if active consent is provided, Art. 6 para. 1 lit. a) GDPR applies.
Further information can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.
Landbot
We use Landbot, provided by Hello Umi S.L, Calle Garrigues, 5, CP 46001, Valencia (Spain), as a chatbot. As part of this service, the IP address of the data subject is transmitted to Hello Umi S.L.
The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. f) GDPR. It is our legitimate interest to contact the data subject in a straightforward manner.
Further information on data processing by Landbot can be found at: https://landbot.io/terms-conditions
attriXus
We use attriXus, an analysis and tracking tool provided by attriXus GmbH, Siechenstraße 14, 96052 Bamberg, Germany. This tool is used to analyze user behavior on our website.
The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. f) GDPR; if active consent is provided, Art. 6 para. 1 lit. a) GDPR applies.
Borlabs
Our website uses Borlabs Cookie, a tool for managing consent. The provider is Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg, Germany.
When you visit our website, a technically necessary cookie (borlabs-cookie) is stored in your browser to document your consent to specific cookie categories or individual cookies. This information is not shared with the provider of Borlabs Cookie.
The legal basis for the processing of the data is Art. 6 para. 1 lit. c) GDPR.
Further information on data processing by Borlabs can be found at: https://de.borlabs.io/datenschutz/
Security
This website uses a security certificate and SSL encryption.
Your Rights
You have the right to access all personal data stored about you. Furthermore, you have the right to correct inaccurate data and to have data that is no longer needed deleted, provided that there is no legal obligation to retain it under other regulations. In such cases, you have the right to revoke your consent.
You also have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, place of work, or the place of the alleged infringement, if you believe that the processing of your personal data violates data protection regulations.
This privacy policy was created by interev GmbH.
If you have any questions regarding our data protection practices, please contact our external data protection officer:
Mr. Jürgen Recha,
c/o interev GmbH
Robert-Koch-Straße 55
30853 Langenhagen
0511 / 89 79 84 10
datenschutz@interev.de
